Funny Support Moments :)

[time4bet]

Am folosit reverse translator si iata ce a iesit : Cred ca intelegi mai bine acum

I am writing to you regarding your account.

Romanian Support is not available at this time, so I will use translator to help you understand better.

Our Risk Department returned to inform us that they have now unlocked your account and also should not have problems playing in Macao during your tour.

For additional assistance, please do not hesitate to contact us

Best Regards,

[touche]

E un pic offtopic, dar e o discutie super de la noi de la grup

[01:52:53] Butu Mic: ce pozitie estii?
[01:53:06] XXXXX: ah destul de close
[01:53:15] XXXXX: eram MP sfarsit UTG
[01:53:15] XXXXX: asa
[01:53:21] XXXXX: in alte cuvinte UTG UTG+1 eu
[01:53:35] XXXXX: sau cred era uth utg+1 +2 si eu
[01:54:04] Butu Mic: loool
[01:54:13] Butu Mic: MAKE UP YOUR MIND )
[01:55:16] XXXXX: ah
[01:55:17] XXXXX: stai ma uit
[01:55:18] XXXXX: sec
[01:55:34] XXXXX: spuneam tampeni
[01:55:36] XXXXX: eram Buton

[vasysm]

E un pic offtopic, dar e o discutie super de la noi de la grup

[01:52:53] Butu Mic: ce pozitie estii?
[01:53:06] XXXXX: ah destul de close
[01:53:15] XXXXX: eram MP sfarsit UTG
[01:53:15] XXXXX: asa
[01:53:21] XXXXX: in alte cuvinte UTG UTG+1 eu
[01:53:35] XXXXX: sau cred era uth utg+1 +2 si eu
[01:54:04] Butu Mic: loool
[01:54:13] Butu Mic: MAKE UP YOUR MIND )
[01:55:16] XXXXX: ah
[01:55:17] XXXXX: stai ma uit
[01:55:18] XXXXX: sec
[01:55:34] XXXXX: spuneam tampeni
[01:55:36] XXXXX: eram Buton

pe scurt, eram la masa.

[Butu Mic]

Kaycee: I apologize for the long wait. My name is Kaycee, how may I help you?
xxxxxx: i want to deposit 125€ with paysafe card, but my account is in $.... what can i do?
Kaycee: Hi, *******.
Kaycee: Let me check please.
xxxxxx: ok
xxxxxx: ...?
Kaycee: Sorry I got disconnected.
xxxxxx: so...

[Adonnis]

Le-am dat un mail sa ii intreb daca o retragere imi afecteaza in vreun fel bonusul pe care incerc sa il eliberez.

------
Hi,

This message can be ignored. Withdrawals used to forfeit Bonuses but we have changed our policy and they no longer cancel any bonuses.

All our best,


Andy

CSR, Lock Support
------


??

[Keyser]

Era a treia persoana cu care vorbeam despre aceeasi problema. (nu merge sa active online play la Fifa 12).

Primele doua au terminat conversatia cu:

Ashok: Please respond if you are connected to chat.
Ashok: Since I am not getting any response from your side I am disconnecting this chat session not suggesting you to please initiate a new session.

Bineinteles ca mesajele au fost trimise in acelasi timp si nu aveam timp sa raspund ca de fapt eu SUNT acolo.

Revenind, iata sfarstiul discutiei cu a treia persoana:

2257895401: I am still here don't get me disconnected )
Gaurav: Sure
Gaurav: Please be informed that our tool is down at the moment and I would suggest you to come to us after an hour or couple
2257895401: Ok.
Gaurav: Now I will redirect your issue to the concerned department and they will contact you with in 24 - 4 8 hours via e mail
2257895401: Ok, thank you
Gaurav: Sorry please ignore my last message
Gaurav: You have to come to us after couple of hours
2257895401: Ok, I'll do that.
2257895401: Goodbye.
'2257895401' disconnected ('Concluded by End-user').

[all_in]

am avut si eu o discutie cu suportu de pe redkings in urma ca cateva luni dar nu am salvat-o.in fine le-am cerut un bonus de 1-2k,adica 62.5% value back si imi tot spunea ca tre sa ma calific in top 20 pt o zi ca sa pot obtine bonus.i-am raspuns ca daca nu primesc,nu mai joc la ei.nu am primit nici un raspuns concludent.seara ma loghez la clientul de poker si imi apare un special bonus de 1k.mi s-a parut f amuzant.

[DoiCromoY]

[edy314]

flipping FTW!

[anesthesic]

''This is online poker'' tare de tot

[NickRock]

collusion heads up

[adynecro]

[Keyser]

Era a treia persoana cu care vorbeam despre aceeasi problema. (nu merge sa active online play la Fifa 12).

Primele doua au terminat conversatia cu:

Ashok: Please respond if you are connected to chat.
Ashok: Since I am not getting any response from your side I am disconnecting this chat session not suggesting you to please initiate a new session.

Bineinteles ca mesajele au fost trimise in acelasi timp si nu aveam timp sa raspund ca de fapt eu SUNT acolo.

Revenind, iata sfarstiul discutiei cu a treia persoana:

2257895401: I am still here don't get me disconnected )
Gaurav: Sure
Gaurav: Please be informed that our tool is down at the moment and I would suggest you to come to us after an hour or couple
2257895401: Ok.
Gaurav: Now I will redirect your issue to the concerned department and they will contact you with in 24 - 4 8 hours via e mail
2257895401: Ok, thank you
Gaurav: Sorry please ignore my last message
Gaurav: You have to come to us after couple of hours
2257895401: Ok, I'll do that.
2257895401: Goodbye.
'2257895401' disconnected ('Concluded by End-user').

Intr-un final am primit de la fiecare cate un serial code. Iar dupa aceea mi-am dat seama ca problema e de la mine si a mers codul din cutie. Asa ca am coduri pentru online la Fifa 12 (versiunea PS3), pentru cine vrea ) E unul de US si unul de Europa.

[Michaelco]

Hello again Oleniuc

This morning you may have received an email from me mentioning a “special bonus” that bumps you “up”
to VIP 3. I’m sure you must have read that email several times while scratching your head and wondering
what I was talking about and if it was a mistake. I must admit, unfortunately it was a mistake on my end.

I truly apologize for wrongfully sending you that email; I now know I must have at least two cups of coffee
before replying to my emails in the morning. I’m sure you’re grateful to hear that I will not be bumping you to
VIP 3 lol

Thanks for your understanding Oleniuc and once again sorry about the trouble.

Abi
SunPoker
Online Poker - Play Poker and Texas Hold'em in SunPoker.com's Poker Room
support@sunpoker.com
Twitter @SunPoker

[shuftw]

Agent (Ole): "The reason for this is because your account is at the moment undergoing a routine check in our poker department (this happens with all our customers who play poker a few times)."
Agent (Ole): "And until they report back then we can not approve the withdrawal."
Agent (Ole): "I'm sorry about that, it's a rather unusual thing, you were just unlucky it happened at the same time as you wanted to withdraw."