Funny Support Moments :)

[ferdi]

xxx:
player transfer

Call accepted by Operator. Currently in room: Operator, Ciorabai Ferdi.

Operator:
Hello!
xxx:
hi
Operator:
zii ma...
xxx:
am transferat
xxx:
azi de 3 ori
xxx:
si mia scris direct
xxx:
transfer complet
xxx:
si acma imi scrie Transfer Pending
We have received your transfer and will complete it as soon as our support staff has verified both accounts are in order.

Return to Account Status
Operator:
un minut
Operator:
zi-mi nick ul tau te rog
xxx:
xxx
xxx:
repede va rog ca are nevoie sa se inscrie la turneul care incepe in 6 min
Operator:
moment
Operator:
s-a facut
Operator:
Va dorim succes.


haha ;D

[lyncks]

Genial ahahahahaha
admin_holdem, te rog modifica titlul threadului in "Funny Support Moments"
Multumesc

[Butu Mic]

Sper sa mai auzim de astea...

[RDZ]

io am citit de 5 ori si nu m am prins cre k s prea prost

[Butu Mic]

E scris ingroshat ce e mai important.

[obs]

Nu e funny, dar topicul e cel mai potrivit:

Dupa vreo 5 zile de bad beaturi infioratoare, nu mai rezist si ii caut pe cei de la suport pe iPoker sa ma urlu la ei. Ce-mi raspunde ala, am ramas masca: imi zice ca initial am depus la ei numai 80 de dolari si apoi imi face contabilitatea si-mi arata ce multi bani am invartit eu acolo, si ca acum am in cont X mii Y sute si ca date fiind chestiile astea, cum pot pretinde ca norocul nu e de partea mea???????????????? Asa ceva n-am visat ca poate fi un raspuns de la support. Ma intreb daca e un raspuns standard sau e ideea aluia de vorbea cu mine. Oricum, asa taranism la o retea asa de mare n-am crezut ca o sa vad.

P.S. De amuzament, i-am zis ca am banii aia nu din cauza norocului, ci pentru ca am uitat mai mult poker decat a stiut el vreodata.

[oricum]

E reala chestia, sau e doar funny

[obs]

Acum juma de ceas am trait-o. M-am enervat ca in 10 minute de joc am pierdut 1 entry cu AA vs 44 si 2 buyinuri cu TT vs JT (board 6789) si AK vs J7 (K7xxJ).

[pokerfish]

poate o meritai
adica te-ai plans la suport ca nu ai noroc?
pai ori a raspuns ala ca un bou ori te-a luat la misto
daca eu ma duc la cfr sa ma plang ca nu merg trenurile cu 500 km la ora ce raspuns sa primesc?

[obs]

Cum crezi ca as putea sa ma plang la support ca nu am noroc?

[Butu Mic]

Netta1234: Bridgette: I apologize for the long wait. We try to attend to all our players the quickest possible time. My name is Bridgette and I am glad to assist you in your concern.
Netta1234: Bridgette: Hi, xxx=)
Netta1234: Bridgette: How may I help you?
RamonaButu: about my tokens
RamonaButu: i have 3 tokens for the same tourney
Netta1234: Bridgette: May I ask what is the exact name of the tokens?
RamonaButu: it`s for the 2.5M G
Netta1234: Bridgette: Thank you for the information.
Netta1234: Bridgette: May I ask what seems to be the problem?
RamonaButu: well they all are for the one in 1`st Sept
Netta1234: Bridgette: I see, but the toens were given because of the promotions.
RamonaButu: and how can i use them?
RamonaButu: i mean how can i use them all?
Netta1234: Bridgette: I think that you were only able to play one of the tokens since the freeroll is on one date only.
RamonaButu: in my mail, you said that if i make a deposit i have 3 chances.... but this is only one
Netta1234: Bridgette: The first $2.5 Million Satellite is on August 7th at 22:30 (lobby time) while the The second $2.5 Million Satellite is on Sept 1st at 22:30 (lobby time).
RamonaButu: it`s not in the lobby/satellites
Netta1234: Bridgette: the software is not yet updated.
RamonaButu: and my tokens says "This token gives a free entry to the 2.5 Million GP Qalifier event 1st September"
RamonaButu: are you still there?


Daca raspunde revin

Netta1234: Bridgette: Sorry, I am still here.
Netta1234: Bridgette: Here is what I can do for you.
Netta1234: Bridgette: I will replace the other token for the Irish Winter Freeroll.
Netta1234: Bridgette: Is that oksy with you?
RamonaButu: yes, thank you.

oksy e trademark, nu de la mine

[rrayden]

Buna treaba, ca tot vine iarna nu?

Btw site-ul mirific e CDPoker right? Am asa un feeling

[Al Locust]

ButuMic,

Fa si tu, te rog, un semn ca sa stiu unde trebuie sa rad.

10x

[Butu Mic]

@ rrayden.. da e CD. Chestia e ca pana la urma am ramas cu 2 bilete la fel. Am lasat-o balta asa cum e.
@ locust.. nu am nevoie de nimeni sa rada. Funny nu inseamna neaparat de ras. Nu cred ca te-ai obosit sa citesti tot, sau daca ai facut-o, te rog nu o mai face, ca vad ca ai tu ce ai cu posturile mele. Please ignor them, e mai usor pt amandoi.

[andy9999]

daca nici asta nui funny.......

05:43 <szobo1981> hi
05:43 <szobo1981> what is going on?
05:43 <Agent10_en> Welcome to ...............poker customer support!
05:43 <Agent10_en> How may I help you today?
05:43 <szobo1981> 5 hours are past since my deposit and there is still no money in my account
05:44 <Agent10_en> What kind of error messages did you get if any?
05:44 <szobo1981> no error message
05:44 <szobo1981> i made the deposit but i got no money
05:44 <Agent10_en> Please wait..I will be checking your account information now.
05:45 <szobo1981> ok
05:47 <Agent10_en> thank you for waiting sir.
05:47 <Agent10_en> Upon checking your account, your concern was already forwarded to our finance department
05:48 <szobo1981> i understand that
05:48 <szobo1981> but i'm interested in my money
05:48 <Agent10_en> since they are still not available at this time.. may we ask you to kindly wait for another 24hours to process your concern
05:48 <szobo1981> are you guys crazy?
05:48 <szobo1981> first was for 1 hour
05:49 <szobo1981> then a few hours
05:49 <szobo1981> and now 24 hours?
05:49 <Agent10_en> yes sir, we understand your situation.. we are asking for you patience to kindly wait for a maximum of 24hrs sir
05:49 <szobo1981> what in the worlds name are you running there
05:49 <szobo1981> a stealing site
05:49 <szobo1981> you stole my money and now you are passing me away
05:50 <szobo1981> give me my money now
05:50 <Agent10_en> our finance department is currently not available at this time, kindly understand that matter, rest assure that we will investigate what had happened to your account
05:50 <szobo1981> i dont care
05:50 <szobo1981> tell me the country you are in
05:50 <Agent10_en> we are only support sir, we don't have an access to your account so we need to forward it to our concerned individual
05:50 <szobo1981> i want to file a complain with the autorities
05:51 <szobo1981> what country are you in?
05:51 <szobo1981> you thiefs
05:51 <Agent10_en> sir, we need to investigate first what had happened, it is not that easy to track all your history.
05:51 <szobo1981> what history?
05:51 <Agent10_en> we are asking for a little patience so that we can settle things clearly
05:52 <szobo1981> i deposited and some guy tould me my deposit is in pending
05:52 <Agent10_en> your deposit history and all your transaction history
05:52 <szobo1981> what the heck is that?
05:52 <szobo1981> dont bullshit me
05:52 <szobo1981> what hystori
05:52 <Agent10_en> sorry for the confusion sir, but depositing money should be instant, since there was an error occured, we need to check and investigate first what had happened
05:53 <szobo1981> i want my money now
05:53 <Agent10_en> yes sir, we are doing actions with that
05:53 <Agent10_en> kindly wait, we are aware of the problem and we are here to assist you.
05:53 <szobo1981> and what should i do untill then talk to you?
05:53 <szobo1981> it not my fault is yours
05:54 <Agent10_en> please do not worry because we are not stealing your money.. due to some error sir, we are asking for your patience
05:54 <szobo1981> so you should have problems not me
05:54 <Agent10_en> we are really sorry for the inconvenience
05:54 <szobo1981> but i want to ply poker now
05:54 <szobo1981> and my money is at your site
05:54 <szobo1981> so you give it to me
05:54 <Agent10_en> your concern has been forwarded since a few hours ago
05:54 <szobo1981> are you disabilitated or what?
05:55 <szobo1981> you are telling me the same bullshit again and again
05:55 <szobo1981> i want my money now
05:55 <Agent10_en> sir, kindly calm down.. we are very honest to our players and you do not have to worry about,
05:56 <szobo1981> you are the worst site i have put my money in
05:56 <szobo1981> do not want to hear about you again but first give me my money
05:56 <Agent10_en> sorry for the inconvenience .. we are doing actions now '
05:56 <szobo1981> what actions?
05:57 <Agent10_en> your concern was been forwarded sir, and it now on priority
05:57 <szobo1981> i want a copy of what we talked just now
05:58 <Agent10_en> okay sir, and please be informed that all conversation on our chat is recorded.
05:58 <szobo1981> i want a copy
05:58 <szobo1981> send it to me now
05:58 <szobo1981> on email
05:58 <Agent10_en> okay sir, we will email it to you if you want.
05:58 <szobo1981> now
05:59 <szobo1981> can you do that?
05:59 <Agent10_en> okay sir.
05:59 <Agent10_en> we are really sorry for the inconvenience... kindly wait for a while.